Frequently Asked Questions
If you have additional questions that aren't answered here, feel free to contact us through our contact page!
Can I change my plan at any time?
Yes! Plan modifications take effect on the first of the following month.
What software do you use to do my bookkeeping?
We work with both QuickBooks Online and Xero because:
– Live in the cloud. You can access your reports and data from wherever you are.
– Essential features. QuickBooks Online and Xero are equipped with key features to simplify and manage your bookkeeping and grow your business. They will keep you tax-ready all year long.
– You own the software. If you ever decide to leave xendoo, you can take your data with you! Your new financial partner can pick up right where we left off.
Do you offer custom plans?
We understand that every customer’s situation is unique. If necessary, we can work with you to customize a plan to suit your specific needs.
Do I receive one bookkeeper or are mutliple bookkeepers available?
We assign one dedicated bookkeeper to your account. They are supported by a full bookkeeping team to ensure your books are always compliant and up-to-date. They will be able to assist you if your bookkeeper is unavailable for any reason.